How do I request a transcript? Official transcripts may be requested online, by mail, or in person. Go to the transcripts page for more information. How much does a transcript cost? The fee to order official transcripts is $15 per transcript. Additional mailing costs may be incurred. How long will it take to process my request? Transcript requests processed by SDSU take 3-5 business days to process and mail. Please be aware that the process may take longer during peak periods (i.e. beginning and end of each semester). Transcripts are sent via the regular United States Postal Mail Services. San Diego State University has no control over the delivery time of the mail, within the U.S. or internationally. Transcript requests processed by Parchment, Inc. will be processed within 2-3 business days of ordering.
Please note that transcripts requests are not processed or mailed on the following holidays: New Years Day, Martin Luther King Jr Day, President's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day.
How will I be notified of the status of my transcript request? To check the status of your order, log into your Parchment account and select the ORDERS tab in the upper right corner. If all of your coursework was taken prior to fall 1987, you may email the Transcripts Unit at [email protected] to obtain the mail date. How do I place a grade or degree hold on my transcript request? All orders fulfilled via Parchment, Inc are processed in real time and cannot be held for degree or grades. Please verify that all degrees and grades have posted by reviewing your unofficial transcript prior to placing your order. No refunds will be issued or fees waived if a request is placed prior to the grades/degree being posted, as we are able to check when unofficial transcripts have been reviewed.
You may request a paper transcript to be held for grades or degree by submitting the Official Transcript Request Form by mail along with payment.
Can I request that my transcript be expedited? If all coursework was completed after fall 1987, official transcripts may be ordered via Parchment, Inc in electronic or paper format. Electronic transcripts are emailed to the recipient within 24-48 hours from the day of the order. Paper transcripts can be mailed, at additional cost via FedEx for faster delivery.
If any coursework was completed prior to fall 1987, expedited paper transcripts can be requested as follows:
If you require a supporting document to be filled out by the Registrar’s Office, please contact the Registrar’s Office prior to placing your order, using the Registrar's Contact Us Form. When filling out the form, indicate that you require the form to be sent back to you once it is filled out, so that you can attach it when placing your official transcript order.
Can I pick up transcripts? If you’re in need of a same day transcript, please come to the Office of the Registrar during our in-person service hours. The fee for the first transcript is $25 and $10 for any additional transcripts requested that same day. Why am I receiving a NOT ORDERABLE – "A hold on your student record is preventing placement of a transcript order" error message on Parchment? Your academic record is undergoing conversion from SDSU's legacy Student Information System to my.SDSU. This may have occurred for multiple reasons (record updates, applications for the current or upcoming term, etc.)
This hold will be released when the conversion of your record is complete. Please contact the Office of the Registrar for any further questions about this hold.
How much does a Certified Electronic PDF transcript cost? The fee to order official transcripts is $15 per transcript. How long will it take to process my request? Certified Electronic PDF transcripts are processed within 24-48 hours of your order. How do I place a grade or degree hold on my transcript request? The ability to hold a transcript until your grades or degree is posted is not available for the electronic format. Please confirm posting of degrees/final grades before ordering by viewing your unofficial transcript. Confirming on Canvas is not the same as confirming on your unofficial transcript. Can you send just a portion of my transcript? No. The transcript contains all course work you have taken at SDSU up to the present date. We do not send out separate Undergraduate/Graduate transcripts. What if I need to send an attachment (application, form, etc.) with my transcript? When ordering certified electronic PDF transcripts, attachments which need to accompany a transcript may be uploaded at the time of the request and will be included with the transcript when delivered electronically.
If you require a supporting document to be filled out by the Registrar’s Office, please contact the Registrar’s Office prior to placing your order, using the Registrar's Contact Us Form. When filling out the form, indicate that you require the form to be sent back to you once it is filled out, so that you can attach it when placing your official transcript order.
This hold will be released when the conversion of your record is complete. Please contact the Office of the Registrar for any further questions about this hold.